eServices

Performance Plans and Reports

Performance planning and reporting is the foundation for how we operate and evaluate our government. For fiscal year 2011, we asked each city agency to develop a performance plan, which describes new initiatives that improve the quality of their services and highlights metrics that meaningfully gauge their progress against goals. View available agency performance plans and Key Performance Indicators (KPIs) that help us define and measure progress toward our goals. For fiscal year 2010, we will soon publish year end reports based on the metrics used in the FY 2010 Budget.

View by Policy Area

Education

Health and Human Services

Public Safety

Infrastructure and Environment

Jobs and Housing

Government Operations

View by Agency

Administrative Hearings, Office on (OAH) FY08 PAR*, FY09 Plan*,FY09 PAR*, FY10 Plan*, FY10 PAR*, FY11 Plan*, FY11 PAR*, FY12 Plan*
Aging, Office on (DCOA) FY08 PAR*, FY09 Plan*, FY09 PAR*, FY10 Plan*, FY10 PAR*, FY11 Plan*, FY11 PAR*, FY12 Plan*
Alcoholic Beverage Regulation Administration (ABRA) FY08 PAR*, FY09 Plan*, FY09 PAR*, FY10 Plan*, FY10 PAR*, FY11 Plan*, FY11 PAR*, FY12 Plan*
Arts and Humanities, Commission on (CAH) FY08 PAR*, FY09 Plan*, FY09 PAR*, FY10 Plan*, FY10 PAR*, FY11 Plan*, FY11 PAR*, FY12 Plan*
Asian Pacific Islander Affairs, Mayor's Office on (OAPIA) FY08 PAR*, FY09 Plan* , FY09 PAR*, FY10 Plan*, FY10 PAR*, FY11 Plan*, FY11 PAR*, FY12 Plan*
Attorney General, Office of (OAG) FY08 PAR*, FY09 Plan*, FY09 PAR*, FY10 Plan*, FY10 PAR*, FY11 Plan*, FY11 PAR*, FY12 Plan*
Auditor, Office of the DC (ODCA) FY08 PAR*, FY09 Plan*, FY09 PAR*, FY10 Plan*, FY10 PAR*, FY11 Plan*, FY11 PAR*, FY12 Plan*
Board of Real Property Assessments and Appeals (BRPAA) FY09 Plan*, FY09 PAR*, FY10 Plan*, FY10 PAR*, FY11 Plan*
Cable Television, Office of (OCT) FY08 PAR*, FY09 Plan*, FY09 PAR*, FY10 Plan*, FY10 PAR*, FY11 Plan*, FY11 PAR*, FY12 Plan*
Campaign Finance, Office of (OCF) FY08 PAR*, FY09 Plan*, FY09 PAR*, FY10 Plan*, FY10 PAR*, FY11 Plan*, FY11 PAR*, FY12 Plan*
Chief Medical Examiner, Office of the (OCME) FY08 PAR*, FY09 Plan*, FY09 PAR*, FY10 Plan*, FY10 PAR*, FY11 Plan*, FY11 PAR*, FY12 Plan*
Chief Technology Officer, Office of the (OCTO) FY08 PAR*, FY09 Plan*, FY09 PAR*, FY10 Plan*, FY10 PAR*, FY11 Plan*, FY11 PAR*, FY12 Plan*
Child and Family Services Agency (CFSA) FY08 PAR*, FY09 Plan*, FY09 PAR*, FY10 Plan*, FY10 PAR*, FY11 Plan*, FY11 PAR*, FY12 Plan*
City Administrator, Office of the (OCA) FY08 PAR*, FY09 Plan*, FY09 PAR*, FY10 Plan*, FY10 PAR*, FY11 Plan*, FY11 PAR*, FY12 Plan*
Community Affairs, Office of FY09 Plan*, FY09 PAR*, FY10 Plan*, FY10 PAR*, FY11 Plan*
Consumer and Regulatory Affairs, Department of (DCRA) FY08 PAR*, FY09 Plan*, FY09 PAR*, FY10 Plan*, FY10 PAR*, FY11 Plan*, FY11 PAR*, FY12 Plan*
Contract Appeals Board, DC (CAB) FY08 PAR*, FY09 Plan*, FY09 PAR*, FY10 Plan*, FY10 PAR*, FY11 Plan*, FY11 PAR*, FY12 Plan*
Contracting and Procurement, Office of (OCP) FY08 PAR*, FY09 Plan*, FY09 PAR*, FY10 Plan* , FY10 PAR*, FY11 Plan*, FY11 PAR*, FY12 Plan*
Corrections, Department of (DOC) FY08 PAR*, FY09 Plan*, FY10 Plan*, FY10 PAR*, FY11 Plan*, FY11 PAR*, FY12 Plan*
Criminal Justice Coordinating Council, (CJCC) FY08 PAR*, FY09 Plan*, FY09 PAR*, FY10 Plan*, FY10 PAR*, FY11 Plan*, FY11 PAR*, FY12 Plan*
Deputy Mayor for Education, Office of the (DME) FY08 PAR*, FY09 Plan*, FY09 PAR*, FY10 Plan*, FY11 Plan*, FY11 PAR*, FY12 Plan*
Deputy Mayor for Planning and Economic Development, Office of the (DMPED) FY08 PAR*, FY09 Plan*, FY09 PAR*, FY10 Plan*, FY10 PAR*, FY11 Plan*, FY12 Plan*
Disability Rights, Office of (ODR) FY08 PAR*, FY09 Plan*, FY09 PAR*, FY10 Plan*, FY10 PAR*, FY11 Plan*, FY11 PAR*, FY12 Plan*
Disability Services, Department of (DDS) FY08 PAR*, FY09 Plan*, FY09 PAR*, FY10 Plan*, FY10 PAR*, FY11 Plan*, FY11 PAR*, FY12 Plan*
Elections and Ethics, Board of (BOEE) FY10 Plan*, FY10 PAR*, FY11 Plan*
Employee Appeals, Office of (OEA) FY09 Plan*, FY09 PAR*, FY10 Plan*, FY10 PAR*, FY11 Plan*, FY11 PAR*, FY12 Plan*
Employment Services, Department of (DOES) FY08 PAR*, FY09 Plan*, FY09 PAR*, FY10 Plan*, FY10 PAR*, FY11 Plan*, FY11 PAR*, FY12 Plan*
Environment, Department of the (DDOE) FY08 PAR*, FY09 Plan*, FY09 PAR*, FY10 Plan*, FY10 PAR*, FY11 Plan*, FY11 PAR*, FY12 Plan*
Executive Office of the Mayor (EOM) FY08 PAR*, FY09 Plan*, FY09 PAR*, FY10 Plan*, FY10 PAR*, FY11 Plan*, FY11 PAR*, FY12 Plan*
Fire and Emergency Medical Services Department (FEMS) FY08PAR*, FY09 Plan*, FY09PAR*, FY10 Plan*, FY11 Plan*, FY11 PAR*, FY12 Plan*
General Services, Department of (DGS) FY12 Plan*
Health, Department of (DOH) FY08 PAR*, FY09 Plan*, FY09 PAR*, FY10 Plan*, FY10 PAR*, FY11 Plan*, FY11 PAR*, FY12 Plan*
Health and Human Services, Office of the Deputy Mayor of (DMHHS) FY12 Plan*
Health Care Finance, Department of (DHCF) FY09 Plan*, FY09 PAR*, FY10 Plan*, FY10 PAR*, FY11 Plan*, FY12 Plan*, FY11 PAR*, FY12 Plan*
Homeland Security and Emergency Management Agency (HSEMA) FY08 PAR*, FY09 Plan*, FY09 PAR*, FY10 Plan*, FY10 PAR*, FY11 Plan*, FY11 PAR*, FY12 Plan*
Housing and Community Development, Department of (DHCD) FY08 PAR*, FY09 Plan*, FY09 PAR*, FY10 Plan*, FY10 PAR*, FY11 Plan*, FY11 PAR*, FY12 Plan*
Housing Finance Agency, DC (DCHFA) FY10 Plan*
Human Resources, Department of (DCHR) FY08 PAR*, FY09 Plan*, FY09 PAR*, FY10 Plan*, FY10 PAR*, FY11 Plan*, FY11 PAR*, FY12 Plan*
Human Rights, Office of (OHR) FY08 PAR*, FY09 Plan*, FY09 PAR*, FY10 Plan*, FY10 PAR*, FY11 Plan*, FY11 PAR*, FY12 Plan*
Human Services, Department of (DHS) FY08PAR*, FY09 Plan*, FY09PAR*, FY10 Plan*, FY10 PAR*, FY11 Plan*, FY11 PAR*, FY12 Plan*
Inspector General, Office of (OIG) FY08 PAR*, FY09 Plan*, FY09 PAR*, FY10 Plan*, FY10 PAR*, FY11 Plan*, FY11 PAR*, FY12 Plan*
Insurance, Securities, and Banking, Department of (DISB) FY08 PAR*, FY09 Plan*, FY09 PAR*, FY10 Plan* , FY10 PAR*, FY11 Plan*, FY11 PAR*, FY12 Plan*

Judicial Disabilities and Tenure, Commission on (CJDT) FY08 PAR*, FY09 Plan*, FY09 PAR*, FY11 Plan*, FY11 PAR*, FY12 Plan*
Judicial Nomination Commission (JNC) FY08 PAR*, FY09 Plan*, FY09 PAR*, FY10 Plan*, FY10 PAR*, FY11 Plan*, FY11 PAR*, FY12 Plan*
Justice Grants Administration, (JGA) FY08 PAR*, FY09 Plan*, FY09 PAR*, FY10 Plan*, FY10 PAR*, FY11 Plan*
Latino Affairs, Office of (OLA) FY08 PAR*, FY09 Plan*, FY09 PAR*, FY10 Plan*, FY10 PAR*, FY11 Plan*, FY12 Plan*
Mental Health, Department of (DMH) FY08 PAR*, FY09 Plan*, FY09 PAR*, FY10 Plan*, FY10 PAR*, FY11 Plan*, FY11 PAR*, FY12 Plan*
Metropolitan Police Department (MPD) FY08 PAR*, FY09 Plan*, FY09 PAR*, FY10 Plan*, FY10 PAR*, FY11 Plan*, FY11 PAR*, FY12 Plan*
Motion Picture and Television Development (MPTD) FY08 PAR*, FY09 Plan*, FY09 PAR*, FY10 Plan*, FY10 PAR*, FY11 Plan*, FY11 PAR*, FY12 Plan*
Motor Vehicles, Department of (DMV) FY08 PAR*, FY09 Plan*, FY09 PAR*, FY10 Plan*, FY10 PAR*, FY11 Plan*, FY11 PAR*, FY12 Plan*
National Guard, DC (DCNG) FY08 PAR*, FY09 Plan*, FY09 PAR*, FY11 Plan*, FY11 PAR*, FY12 Plan*
Parks and Recreation, Department of (DPR) FY08 PAR*, FY09 Plan*, FY09 PAR*, FY10 Plan*, FY10 PAR*, FY11 Plan*, FY11 PAR*, FY12 Plan*
Partnerships and Grant Services, Office of (OPGS) FY09 Plan*, FY09 PAR*, FY10 Plan*, FY10 PAR*
People's Counsel, Office of the (OPC) FY10 Plan*, FY10 PAR*, FY11 Plan*, FY11 PAR*, FY12 Plan*
Planning, Office of (OP) FY08 PAR*, FY09 Plan*, FY09 PAR*, FY10 Plan*, FY10 PAR*, FY11 Plan*, FY11 PAR*, FY12 Plan*
Police Complaints, Office of (DCPC) FY09 Plan*, FY09 PAR*, FY10 Plan*, FY10 PAR*, FY11 Plan*, FY11 PAR*, FY12 Plan*
Public Charter School Board, DC (PCSB) FY10 Plan*, FY10 PAR*, FY11 Plan*, FY11 PAR*, FY12 Plan*
Public Education Facilities Modernization, Office of (OPEFM) (now DGS) FY08 PAR*, FY09 Plan*, FY09 PAR*, FY10 Plan*, FY10 PAR*, FY11 Plan*, FY11 PAR*
Public Employee Relations Board (PERB) FY08 PAR*, FY09 Plan*, FY09 PAR*, FY10 Plan*, FY10 PAR*, FY11 Plan*
Public Library, DC (DCPL) FY08 PAR*, FY09 Plan*, FY09 PAR*, FY10 Plan*, FY10 PAR*, FY11 Plan*, FY11 PAR*, FY12 Plan*
Public Schools, DC (DCPS) FY08 PAR*, FY09 Plan*, FY09 PAR*, FY10 Plan*, FY10 PAR*, FY11 Plan*, FY11 PAR*, FY12 Plan*
Public Service Commission (PSC) FY08 PAR*, FY09 Plan*, FY09 PAR*, FY10 Plan*, FY10 PAR*, FY11 Plan*, FY11 PAR*, FY12 Plan*
Public Works, Department of the (DPW) FY08 PAR*, FY09 Plan*, FY09 PAR*, FY10 Plan*, FY10 PAR*, FY11 Plan*, FY11 PAR*, FY12 Plan*
Real Estate Services, Department of (DRES) FY08 PAR*, FY09 Plan*, FY09 PAR*, FY10 Plan*, FY10 PAR*, FY11 Plan*, FY11 PAR*
Retirement Board, DC (DCRB) FY10 Plan*
Risk Management, Office of (ORM) FY08 PAR*, FY09 Plan*, FY09 PAR*, FY10 Plan*, FY10 PAR*, FY11 Plan*, FY11 PAR*, FY12 Plan*
Secretary of the District of Columbia, Office of (OSEC) FY08 PAR*, FY09 Plan*, FY09 PAR*, FY10 Plan*, FY10 PAR*, FY11 Plan*
Sentencing and Criminal Code Revision Commission, DC (DCSC) FY08 PAR*, FY09 Plan*, FY09 PAR*, FY10 PAR*, FY11 Plan*, FY11 PAR*, FY12 Plan*
Serve DC - The Mayor's Office on Volunteerism FY08 PAR*, FY09 Plan*, FY09 PAR*, FY10 Plan*, FY10 PAR*, FY11 Plan*
Small and Local Business Development, Department of (DSLBD) FY08 PAR*, FY09 Plan*, FY09 PAR*, FY10 Plan*, FY10 PAR*, FY11 Plan*, FY11 PAR*, FY12 Plan*
State Superintendent of Education (OSSE) FY08 PAR*, FY09 Plan*, FY09 PAR*, FY10 Plan*, FY10 PAR*, FY11 Plan*, FY11 PAR*, FY12 Plan*
State Superintendent of Education - Department of Transportation (OSSE/DOT) FY12 Plan*
Taxicab Commission, DC (DCTC) FY08 PAR*, FY09 Plan*, FY09 PAR*, FY10 Plan*, FY10 PAR*, FY11 Plan*, FY11 PAR*, FY12 Plan*
Tenant Advocate, Office of the (OTA) FY08 PAR*, FY09 Plan*, FY09 PAR*, FY10 Plan*, FY10 PAR*, FY11 Plan*, FY11 PAR*, FY12 Plan*
Transportation, Department of (DDOT) FY08 PAR*, FY09 Plan*, FY09 PAR*, FY10 Plan*, FY10 PAR*,FY11 Plan*, FY11 PAR*, FY12 Plan*
Unified Communications, Office of (OUC) FY08 PAR*, FY09 Plan*, FY09 PAR*, FY10 Plan*, FY10 PAR*, FY11 Plan*, FY11 PAR*, FY12 Plan*
University of the District of Columbia (UDC) FY08 PAR*, FY09 Plan*
Veteran's Affairs, Office of (OVA) FY08 PAR*, FY09 Plan*, FY09 PAR*, FY10 Plan*, FY10 PAR*, FY11 Plan*, FY11 PAR*, FY12 Plan*
Victim Services, Office of (OVS) FY08 PAR*, FY09 Plan*, FY09 PAR*, FY10 Plan*, FY10 PAR*, FY11 Plan*
Youth and Rehabilitation Services, Department of (DYRS) FY08 PAR*, FY09 Plan*, FY09 PAR*, FY10 Plan*, FY10 PAR*, FY11 Plan*, FY11 PAR*, FY12 Plan*
Zoning, Office of (OZ) FY08 PAR*, FY09 Plan*, FY09 PAR*, FY10 Plan*, FY11 Plan*, FY11 PAR*, FY12 Plan*

The following agencies did not submit a FY10 Performance Plan: Office of the Chief Financial Officer (OCFO), Washington Convention Center Authority, The DC National Guard (DCNG), The DC Lottery and Charitable Games Control Board and University of the District of Columbia (UDC).